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What is Dialpad?

Dialpad is an AI-powered communication platform that facilitates team collaboration and customer support through voice, video, and messaging capabilities.

What are the key features of Dialpad?

Key features of Dialpad include AI-powered note-taking, call summaries, customer engagement tools, and integrations with over 70 applications.

Who can benefit from using Dialpad?

Dialpad is designed for businesses of all sizes, including small businesses and enterprises, across various industries such as healthcare, technology, and retail.

How does Dialpad utilize AI?

Dialpad uses AI to automate routine tasks, provide real-time analytics, and enhance customer interactions through features like Ai Recaps and Ai Coaching.

Is there a trial period available for Dialpad?

Yes, Dialpad offers a free 14-day trial, allowing users to explore its features and functionalities before committing to a subscription.

Can Dialpad integrate with other tools?

Yes, Dialpad supports integration with over 70 applications, enabling seamless connectivity with existing business tools and workflows.

Q: How often does Dialpad experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Dialpad outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.